City of Creve Coeur ADA Title II Program

The Americans with Disabilities Act (ADA), enacted on July 26, 1990, provides comprehensive rights and protections to individuals with disabilities in the areas of employment, state and local government services, public accommodations, and telecommunications. The ADA Title II prohibits all state and local governments from discriminating on the basis of disability but, moreover, its goal is to promote equality of opportunity and full participation. The City of Creve Coeur works to ensure that every program, service, benefit, activity and facility operated or funded by the City of Creve Coeur is accessible to, and useable by, people with disabilities. The city strives to eliminate barriers that may prevent persons with disabilities from access to or participation in city programs, services, activities, and facilities.

The Assistant City Administrator is the ADA Title II Coordinator for the City of Creve Coeur and coordinates the City’s efforts to comply with all applicable laws and regulations. The ADA Title II Coordinator is available to answer questions from both the public and city employees about accommodating persons with disabilities and Title II of the ADA.

ADA Title II Grievance Procedure

The City of Creve Coeur is committed to providing and ensuring programmatic, communication and architectural access.

Complaints that a city program, service, or activity is not accessible to persons with disabilities should also be directed to the ADA Coordinator within 30 business days after the complainant becomes aware of the alleged violation. Complaints can be made by filling out ADA Title II Non-Compliance Complaint Form online. Instructions for how and where to submit this form are provided at the bottom of the form. A fillable and printable complaint form is also available.

An appeal of the decision the initial ADA Title II complaint can be made by filling out the Appeal of Initial Decision of ADA Title II Complaint Form online. Instructions for how and where to submit this form are provided at the bottom of this form. A fillable and printable appeal form is also available.

Alternative means of filing a complaint or an appeal will be made available upon request by contacting the ADA Title II Coordinator.

All complaints and appeals will be maintained in the City’s ADA complaint file for a minimum of five years.

Notice Under the Americans with Disabilities Act (ADA)

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Creve Coeur ADA Notice states it will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Missouri Public Accommodation Notice

The Missouri Human Rights Act makes it illegal for places of public accommodation to discriminate because of an individual's race, color, religion, national origin, ancestry, sex or disability. More information is available in the Missouri Commission on Human Rights Discrimination in Place of Public Accommodation is Prohibited flyer.

Fair Housing Act Accommodations

Requests for accommodations pursuant to the Federal Fair Housing Act and ADA may be submitted in writing to the office of the City Administrator. The process for requesting reasonable accommodations is provided in Section 230.090 of the City Code.

Accessibility of the Creve Coeur Website

Summary of key information about Creve Coeur's website accessibility design.